Implementation Model
The following is an overview of our implementation process and the activities we perform or assist you in performing.
1. Business Review
- This step begins during our sales process. We speak with you and your users about their requirements and how they currently perform their duties.
- We identify the current processes and document them.
- This provides us with an understanding of your business environment and helps us speak your language.
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2. Project Planning
Gap Analysis
Helps us to cover the functional gap.
Project Planning
- We work with your team to identify the discrete tasks, responsibilities and timelines for your project.
- Establish proper system policies for maintaining and backing-up data.
- Executing tasks as per the Implementation Plan in conjunction with the Project Team.
- Creation of required custom reports.
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3. Reengineering, Installation, Team training, Conference room pilot testing
Customizing, installing and/or upgrading modules and copy it to a test database for use in the pilot testing phase of the project.
Training
- Our training approach focuses on developing user comfort with the applications they will be using.
- When you go live, we want your users to know their part of the system and feel comfortable with it.
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(i) Project Team Training:
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(ii) End-User Training: The following are some examples of key areas that will be addressed during training |
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4. Go-Live!
During the go-live period we ensure that all requirements have been covered to ensure a smooth transition onto the new business system. It is at this time that all tasks on the project plan have been complete, all users trained, all processes re-engineered, and the final data migration/conversion is performed.
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5. Post Implementation Review and Continuous Improvement
A plan for on-going improvement will be discussed and project planning for additional phases of your implementation may be scheduled.
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